Apology

Jason Kottke : How to Apologize - https://kottke.org/23/09/how-to-apologize - Here are the six components of an apology from Beth Polin:

1. An expression of Regret — this, usually, is the actual "I'm Sorry."
2. An explanation (but, importantly, not a justification).
3. An acknowledgment of responsibility.
4. A declaration of repentance.
5. An offer of repair.
6. A request for forgiveness.

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