Apology

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What to say when you receive an apology https://youtube.com/shorts/s01nXd1ES6U

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Jason Kottke : How to Apologize - https://kottke.org/23/09/how-to-apologize - Here are the six components of an apology from Beth Polin:

  1. An expression of Regret — this, usually, is the actual "I'm Sorry."
  2. An explanation (but, importantly, not a justification).
  3. An acknowledgment of responsibility.
  4. A declaration of repentance.
  5. An offer of repair.
  6. A request for forgiveness.

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