Apology
This revision is from 2023/09/29 14:03. You can Restore it.
Jason Kottke : How to Apologize - https://kottke.org/23/09/how-to-apologize - Here are the six components of an apology from Beth Polin:
- An expression of Regret — this, usually, is the actual "I'm Sorry."
- An explanation (but, importantly, not a justification).
- An acknowledgment of responsibility.
- A declaration of repentance.
- An offer of repair.
- A request for forgiveness.