The services currently provided by mailing lists should be shown in a communications control panel that would monitor all the things the user is interested in on the Internet. Areas that are hot or have news would be highlighted, and an agent in the user’s computer would prioritize the possible sources of information and show the most important ones with the most real estate. For sure, the communications control panel would collapse threads of discussions into a single object and visualize its activity in a more useful manner than hundreds of scattered lines in your inbox.
Now, it is time to practice the virtue of patience… for a Google Wave Invite
So Jens proposed a new communications model that presumed all these advances as a starting point, and I was immediately sold. (Jens insists it took him hours to convince me, but I like my version better.)
“Here’s how it works: In Google Wave you create a wave and add people to it.”
“Instead of email”: Acumen already had a culture of sending company-wide emails containing interesting articles and thoughts and triggering discussion threads. But those threads were lost in everyone’s in-boxes and archives. So Brian and Rob created a button called “Instead of Email” and then approached Acumen’s top emailers to use Instead of Email instead of email.