Has any company linked employee email to a ticketing system?

[Ignore This] Assumption: Company Email address should be used _only_ for business use. [Why Ignore? Read Freewheeling about work-life balance]

What If
1) All my in and out emails can be seen by my manager, my manager’s manager until the Chairman ?

2) Every email that I send and receive goes through a ticketing system i.e., if it is a new email – subject will be prefixed with a ticket number and/or the details added to a company-wide ticketing system.

At any time.. I should be able to
1) close the tickets
2) mark the ticket as public which should send email to all involved to agree to this status !
3) rank open tickets and even closed -> to let my colleagues know of my top pains and tips

Triggers:
1) Andrew McAfee: What I Said About the Revolution
2) Help Reinvent Management for the 21st Century

Jolt Awards Categories 3. Collaboration Tools: Includes groupware that facilitates communication and sharing of information (internally and externally) to increase organizational efficiency, individual accountability, and managerial effectiveness. This category does not include tools that actually produce code and system artifacts.

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