Archive for June, 2008

FriendFeed on Steroids

Saturday, June 28th, 2008

If FriendFeed is Twitter on Steroids, what would be FriendFeed on Steroids?

update on 2009 Aug 16 sunday – Like Scoble, I too had great plans for friendfeed :-) But friendfeed accepted the facebook request

So I will update my wishes..

  1. add a person to an existing thread instead of having “share again”
  2. tags for “share something” – tags for the “comments” would be nice
  3. ability to “share something” to arbitrary list of nicknames and emails without need to create a room! ===> direct messages
  4. change tags with version management
  5. ordinal priority at tag intersection level and collaborative ordinal priority – first step : sort by likes+comment descending
  6. ?

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The High Commission of India in Singapore Consular Services should start work at 8:00 instead of 9:15

Saturday, June 28th, 2008

The High Commission of India in Singapore Consular Services

Applications for any consular service (passport, attestation, certification etc.) are accepted between 9:15 am and 11:30 am (Monday-Friday)

Consider starting work at 8:00 !

The Immigration and Checkpoints Authority of Singapore starts at 8:00

Also accept NETS. It is common in Singapore!

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How can my customer be up to date on items that am working on?

Tuesday, June 24th, 2008

JP in Beneficiary-led action quotes a post of mine [ a wonderful wedding anniversary present :-) Has any company linked employee email to a ticketing system? ] and ends with

Who benefits? Who stands to gain? These are questions we have to ask ourselves as designers. But actually we know the answer. It should always be “the customer”. So now we have to keep asking ourselves “How does the customer benefit from what I am doing?”.
As we get better at answering that question, we will build systems that are genuinely designed from the customer perspective.

Am working on a system to benefit _any_ customer.. which can help answer the question

What happened to the item sent by me?

or

how to keep my activities transparent to my customers

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friendfeed makes it easy to listen to each other

Saturday, June 7th, 2008

twitter makes it easy to listen to each other too.. but for the downtimes..

Simple sharing directly from FriendFeed

apart from the text, link, allow me to share
1) tags (del.icio.us) ,
2) nicknames (selective sharing)

Eric Schmidt Reveals Google’s Secret : “They can learn to listen. Listening to each other is core to our culture, and we don’t listen to each other just because we’re all so smart. We listen because everyone has good ideas, and because it’s a great way to show respect. And any company, at any point in its history, can start listening more.”

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Email isn’t solved yet

Tuesday, June 3rd, 2008

Kevin Fox of Gmail & FriendFeed on User Experience Design

Could you [Kevin Fox] give a four word comment on… Paul Buchheit?
“Email isn’t solved yet”

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Has any company linked employee email to a ticketing system?

Sunday, June 1st, 2008

[Ignore This] Assumption: Company Email address should be used _only_ for business use. [Why Ignore? Read Freewheeling about work-life balance]

What If
1) All my in and out emails can be seen by my manager, my manager’s manager until the Chairman ?

2) Every email that I send and receive goes through a ticketing system i.e., if it is a new email – subject will be prefixed with a ticket number and/or the details added to a company-wide ticketing system.

At any time.. I should be able to
1) close the tickets
2) mark the ticket as public which should send email to all involved to agree to this status !
3) rank open tickets and even closed -> to let my colleagues know of my top pains and tips

Triggers:
1) Andrew McAfee: What I Said About the Revolution
2) Help Reinvent Management for the 21st Century

Jolt Awards Categories 3. Collaboration Tools: Includes groupware that facilitates communication and sharing of information (internally and externally) to increase organizational efficiency, individual accountability, and managerial effectiveness. This category does not include tools that actually produce code and system artifacts.

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