dell inspiron 1420
A friend at work : i have heard that people never buy a dell again !
me: maybe rare
yesterday, the _possibly_ rare event happened 
SAP Global Survey: Michael Dell : ..The reality is that my response to finding out about a customer’s problem with our equipment is the same today as it was then – let’s resolve our customer’s issues as quickly as possible and let’s learn from each opportunity and get better every time..