getting juicy with tim dorr of a small orange : ..But the source for our success is our extreme customer focus. It drives everything we do. For example, we do no advertising. I’d rather spend money on supporting our existing customers than on trying to get new ones. We also don’t play gimmicks with people, like overselling our services or artificially limiting things like MySQL databases or email accounts. It’s all about working for the customer, rather than against them..
Well said !
looking for a web host – asmallorange is highly recommended 
beware of hosts that will suspend and notify when an issue arises !