What should one infer looking at ticket numbers assigned to support/feedback requests from web services ? numbers assigned to 2 tickets sent with a 1/2 hour gap..
Lots of clueless users or users with problems or passionate users ?
Have you written twice to a web service and been assigned consecutive numbers ? 
Should web services use and reveal running ticket numbers or use running numbers but reveal GUIDs?
Why and Why not ?
Update on 2007 01 16 Tue : Joshua Schachter: lessons learned: autoincrement considered harmful – mm. Did Joshua read this post ?